Moving Your Business Online: 7 Biggest Challenges

The global Coronavirus pandemic has changed business, maybe forever. Many brick-and-mortar establishments have seen an unprecedented loss. Mandated closings or a slowdown have caused many to lose most or all of their business.  Online businesses have fared better. Their model was prepared for people to be at home.  Today, many brick-and-mortar business owners are finding […]

Ouch! A Complete Guide to Customer Pain Points

Did you know that research indicates up to 70% of satisfied customers will return to make a purchase? Treating your customers well and delivering quality service are key ways to retain clientele and grow your business. But what happens to customers who are not satisfied with your product or service? Are they lost forever? That’s why you […]